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                                        FAQ                                      

1: Could I print my own brand/ logo on color pop eyeshadow?

Sure, of course, OEM printing logo is welcomed based on MOQ. 

2.Which shipping way is available and how to track?

By sea to your nearest port

By air to your nearest airport 

By express (DHL,UPS,FEDEX,TNT,EMS)to your door

When ur order shipping out . we will provide u a tracking no. then u can know clearly the status of the goods.

3.My package has missing products. What should I do?

A: Please contact us timely and take all the products pictures together ,at the same time we will confirm your order with our warehouse. We apologize for any inconveniences!

4. If got broken powders in my products . What should I do?

Generally, broken rate from 1%-3% is normal ,if it is over than 3% ,please send pictures in time ,we will compensate at your next order .

5.Do you test on animals?
Our products are 100% cruelty-free. We never test products on animals.

6. Why do the color in color pop eyeshadow look different than the phototos line ?

We take photographs of the exact palette and makeup being sold. There are many factors that could slightly change the color of your palette when compared to the online photo. This includes your computer monitor settings, lighting, and sometimes even personal preferences.