1. pls kindly negotiate  with our online service about the best shipment way for you.

2.And pls add your request for the goods custom clearance if your local have special policy.

3. Usually we will provide you tracking number within 2 working days after we confirmed the payment. if not, we will inform u before you payment. 

Zhengzhou Dtwin Machinery Co.,Ltd  is a company engaged in transfer paper, spare parts of  digital printer, raw fabric materials, electronic products trading. We try to provide best purchasing feeling for our customers.
  Strict quality guarantee system and perfect management system, high-quality products after-sales service is our foothold in this, The company of "Quality First, Credit First" principle, provide customers withvarious types of products which is competitive on quality and price.

   

1.  All cost for the goods delivery ?

pls send us goods inquiry and provide your quantity of goods, your country , city and relevent zip code. 

in the meanwhile, pls advice us which way is best for shipment.

We will check the shipping fee for you reference once we saw your inquiry.

There are Fedex, TNT, UPS and DHL avaible for us. 

2. When can I receive the parcel ?

Usually we will provide you tracking number within 2 working days after we confirm the payment. more than this time, we will inform you before you payment.

 As normal, it takes 3-5days for shipment for most customer. 

pls kindly confirm the order in advance if you need these goods in advance.

3. Is there any gurantee ?

 yes , sure. pls kindly make sure the parcel are kept intact before you sign for it. 

if not, pls ask the courier open it and check the goods is fine inside. if goods lost and broken, pls negotiate with us AS SOON AS POSSIBLE. 

we don't accept return without negotiation with us.

more question , pls feel free talk with our online service. 

Thanks for your attention.
Pls kindly contact us at any time. 
Whatsapp,Email and Wechat are used more frequently.
Our Offical Working Schedule:
Monday-Friday 8:00am-12am, 
                         1:00pm-9pm.
HOPE WE CAN HELP YOU.