A: Yes, we welcome sample order to test and check quality. But it will be more expensive.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs Negotiation
Q3. How do you ship the goods and how long does it take to arrive?
A: It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4. How to proceed an order?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer Confirm the order and submit deposit. Fourthly We arrange the production.
Q5: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send new products with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Email :sales4(at)kkmark.com +86 133 9242 6459
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