Pre-sale service:
1. Inquiries will be replied within 24 hours.
2. Market research and forecast for the customer.
3. Provide unique and professional solutions based on customer's requirement.
4. Datasheet and samples offered.
5. Other required services such as special packing design, factory visiting and so on.

In-sale service:
1. Tracking producing procedures all the time.
2. Provide photos and videos as per customer's requirement during production.
3. Free spare parts provided.

After-sale service:
1. Complaint responds period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
2. Warranty: 24 months.
3. Free technician training.
4. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.

Q1: What's the warranty of your LED Display Screen ?
A1: We have a 3-year warranty for our led display screen, and 100,000 hours life span of the led lamps.


Q2: What about your Pre-sale service and After-sale service?

A2: For Pre-sale service: We have a professional sales team and professional technical team who are willing to answer your question 24 hours on line. We can offer a set of solution for your project!
For After-sale service: We can instruct you how to use, adjust the screens, and common maintenance with spare parts.
Also, we can send engineers to your country if you need.


Q3: What's your payment term? How long it takes to delivery?
A3: We accept T/T and L/C, For both T/T and L/C, At least 30% deposit in advance, and the rest 70% before delivery.
Production time would be about 15-25 days according to your order quantity.

Q4: What's the control system?
A4: For synchronous control system: We use Nova, Linsn or Colorlight control system.
For asynchronous control system: We use Onbon or Xixun control system.

Q5: How can you ensure the led display product quality?
A5: We have nearly 10-year experience in producing Led Display with good reputation in this industry.
We would do 24 hours ageing to promise 100% non-dead chips before shipment.