Q: How can I confirm what kind of ink I should buy?

A:Check if all the following 2 points match:

  1.What is the brand and model of printer and print head?

  2. What materials would you want to print on?

Q:I just want to buy an ink that can add to the printer, as good as original ink, it is possible for your inks?

A: Our inks can act 99% like original ink with the right information, but we can't mix ink with the others inks brand including the original,Mixing may cause reactions between two inks, precipitation and then cause blocking.

Q:How long is the shelf life of you ink?

A:Shelf life will vary depend on your storage conditions.Normally, twelve months from the date produced. Once opened, six months in winter and three months in summer at most.

Q: What will we do if the customers received faulty products?

A:All products we sell have been passed strict inspection before shipment. We'll deal with this problem in the first time and change the items for our custom if the custom received faulty products.

Q: Why Choose us?

A:1.We have professional quality control system to strictly manufacture each product.

2.All of our products are pre-tested before leaving factory.

3.Full warranty on the products,with guarantee for 100% replacement for defective products.

4.Insure each of our products is 100% tested before down of the production line.

Q:What about the quality of your ink?

A:Our inks are of high quality due to many times of rigorous tests in our machine, problems like jam print head or bad printing effect will not occur. If problem about ink occurs, we will judge it soon and then take the responsibility if it is our fault.