Q1. Are you a factory? Where is your factory?

A: Yes, 100% sure we are a factory, not a trading company. Our factory locate in Baiyun District, Guangzhou, mainland China.(close to Baiyun International Airport.about 20 minutes' drive)

Q2. What about the lead time?

A:Normally, 2-3 working day for sample order, 2-3 weeks for bulk order, we’ll reply the delivery time order by order.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. What's the payment method you accept?

A: Usually by T/T, L/C or other payment terms

Q6. Can I add my logo on the products?

A: Yes,You can print LOGO free of charge

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.