1. What’s your main product?
Main products are mobile phone battery, tablet battery and customized electronics battery.
2.What’s the warranty in your company?
We offer warranty for 1 Year if there is some quality problems.
3.What’s the shipping for goods?
In order to reduce the cost of customers, usually we send goods by express like DHL, UPS, FedEx, TNT and EMS because we enjoy the VIP price If customer has familiar shipping agency, we can send goods to the address you provided.
4. How long goods can be received?
Customer will received goods within 5-7 days. If there is any accident in shipping we will notice you as soon as possible.
5. How to take the risk during transportation?
We would bear the risk 100% in case the goods were missed or detained by custom in China. But if goods were missed or detained by custom occurring in other country excepting China, buyers are responsible for loss.
6. Could you design the battery as requirements?
Yes, we have a professional technician team, OEM and ODM are welcome.
7. How to deal with the returns?
We will check the returns in 2 working days After checking we will provide testing report to customer. We will resend new replacements with new order.
8. Who will pay shipping cost for returns?
Negotiable base on situation, we will highly protect customers benefit.